Frequently Asked Questions
Everything you need to know about shopping with Gravel
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer a warranty on your products?
Yes, all Gravel products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality goods.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but if you contact us within one hour of placement, we will do our best to modify or cancel your request before it leaves our warehouse.