Returns & Exchanges
At Gravel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Our streamlined process ensures that if a product doesn't meet your expectations, getting a refund or a replacement is simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring that all original tags and packaging are included to avoid processing delays.
Receive Your Refund
After our warehouse team inspects the returned goods, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing